Living in the transitional period between human-human communication to human-machine is not easy. At least my generation did not teach us in school to book tickets for the theater on the phone with a machine, to pay a parking space to a machine or even to buy a single ticket from the subway through a machine swallowed coins and noises.
The theory is that machines make life easier . The ergonomics and usability experts in the meninges are squeezed to give birth between us imperfect interfaces the all powerful human and machines, but it seems to me that the web is becoming more complicated and more and we ended up lost in a maze of hallways and dead corners absurd. In the sixteenth century absolute monarchs (how boring your life must be) sent to create mazes in the gardens of their palaces to entertain, maze today is our day to day is the board where our every move and run and from that who can not cope as capricious and changing a few rules that decide.
officials are rarely longer sleepy subway at the box office, these are closed and dark, assuming that the space they occupy may expropriated tomorrow cold sandwiches vending machines or anything prefabricated impostor. Ticket back to the job once a human myself, I eat and I'm still useful to society thanks to the machines, touch screen watch the automatic selling of tickets. In the familiar interface have been added in this new version a menu button that says "user friendly". You click on it and go to a screen certainly easier to use, with buttons and text bigger, more intuitive experts say, also accompanied by a robotic voice that guides one in the buying process. A beauty, come on.
While the machine makes noise and rudely spit my way ticket I think that if there is ease of use because the normal way is the HARD TO USE. So ... Why do these bastards do not have easy use by default?
Paradoxes of what they call usability ...
